The Death of ‘Business as Usual’. How artificial intelligence is dramatically raising the bar for the IT services sector
Analysis by Bain & Company indicates that the stabilization of global IT budgets has forced corporate clients to move from…
MSP 2.0: How managed service providers are transforming into strategic partners in cyber security
For years, managed service providers(MSPs) were seen as external IT teams - helpful but on the sidelines. Today,…
AI displaces white collars. Will Poland lose its service advantage?
For more than two decades, Poland has been building its position as a regional leader in the business…
European AI in ITSM: more than RODO compliance
Organisations in Europe are redefining their approach to implementing artificial intelligence in IT service management. Performance is no…
IT outsourcing in Poland: fashion, necessity or trap?
IT outsourcing, at its core, is a strategic partnership where organisations outsource the management, development or maintenance of…