Sharp focuses on DX: Japanese giant’s new strategy in the fight for the European IT market

The launch of the Sharp DX brand marks the culmination of the "One Sharp" strategy, which unites the previously separate IT and visual solutions divisions into a single, powerful ecosystem of digital services. This consolidation enables the Japanese giant to move beyond its role as a hardware supplier and become a full-fledged partner in AI transformation for businesses across the continent.

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Sharp dx

The debut of the Sharp DX brand marks the finale of a multi-year transformation for the Japanese giant, which is challenging Europe’s largest IT integrators through a series of acquisitions and the consolidation of more than 500 experts. This strategic stab at the managed services market is set to transform the traditional hardware provider into a key partner for corporations looking for end-to-end cloud, cyber security and AI solutions.

The structure just announced is a direct implementation of the ‘One Sharp’ concept unveiled at the end of 2025. In line with the vision of Sharp Europe President Joe Tomota, the company has abandoned its fragmented structure in favour of a single, coherent identity. A key element of this change was the integration of Sharp Display Solutions Europe (SDSE) directly into the core service portfolio. As a result, Sharp DX not only manages data in the cloud, but also integrates it with advanced audiovisual technologies, responding to the growing demand for the visual and sensory aspects of digital work.

The creation of Sharp DX is not a sudden turnaround, but the culmination of an investment cycle. Through the acquisitions of key players – Swiss-based ITpoint and the Apsia Group – Sharp has built a critical mass, combining infrastructure management expertise with business application expertise. Today, the new unit has an army of specialists serving 1,500 organisations, allowing it to eliminate operational silos and offer a consistent consulting model across Europe.

From a business point of view, the foundation of this puzzle is Warsaw. Sharp has announced a doubling of the resources of its support centre in the Polish capital, which, combined with a set of Microsoft Solutions Partner certifications, positions the company as a player ready for large-scale AI projects.

The challenge will be to seamlessly merge the different organisational cultures of the acquired companies. If this integration is successful, the ‘One Sharp’ concept materialised in the form of Sharp DX will become a model of how traditional technology corporations can successfully evolve into managed services, offering a synergy between hardware and highly specialised software that is rare in the market.

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