Dell’s paradox: How is growing demand for AI eroding profitability?

Dell Technologies, one of the biggest beneficiaries of the AI revolution, is facing a market paradox where record demand for its servers is not translating into satisfactory profitability. This situation, reflected in the stock market listing, is the result of the company's deliberate strategy of aggressively fighting for market share over short-term margins.

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Dell Technologies, one of the main beneficiaries of the AI revolution, is experiencing a growth paradox. Despite raising its annual revenue forecasts, the company’s shares fell as investors took note of increasing pressure on profitability.

This signals that in the gold rush that is the AI server market today, simply winning contracts is not enough – the ability to monetise them is becoming crucial.

At the heart of the problem is the strategic choice facing Dell. The company is deliberately prioritising fulfilling its huge order book for AI-optimised servers over maintaining high margins.

In practice, this means an aggressive battle for market share with competitors such as Hewlett Packard Enterprise and Super Micro Computer. At stake is dominance in a segment that drives the entire technology industry today.

However, the price of this strategy is evident in the results. The adjusted gross margin in the second quarter came in below analysts’ expectations, and the profit forecast for the third quarter also fell short of consensus.

High component costs, supply chain disruptions and pricing pressures mean that each AI server delivered brings the company less profit than the market would like.

Nevertheless, the long-term picture remains optimistic. Dell has significantly raised its full-year revenue forecast – from an expected $101-105 billion to $105-109 billion. It also raised its forecast for adjusted earnings per share.

This shows that demand for AI infrastructure is powerful and provides a solid foundation for future growth, offsetting weaker dynamics in the traditional PC segment.

Investors and the market are now watching closely to see if Dell manages to strike a balance between expansion and profitability.

Gaining a leadership position in the AI era is crucial, but the ultimate test for the company will be to turn this dominance into a sustainable and profitable business model.

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